Genpact Forecasts AI-Driven Workforce Transformation: IT Sector Faces Declining Employment Growth and Skill Set Evolution

Genpact, a global professional services firm, has issued a significant forecast indicating that artificial intelligence (AI) will substantially reduce workloads within the IT sector, leading to a corresponding decline in job growth rates. According to CEO NV 'Tiger' Tyagarajan, the employment expansion previously witnessed in India's IT industry will not continue at its historical pace. This shift is attributed directly to AI's increasing capacity to automate routine tasks, thereby diminishing the demand for certain traditional roles. Consequently, the industry is pivoting toward a workforce characterized by elevated skill sets, necessitating advanced competencies in areas such as AI management, data analytics, and strategic implementation. This transformation underscores a broader trend of technological displacement, requiring proactive adaptation from both corporations and professionals to maintain competitiveness in an evolving digital landscape.