PFRDA – TheNewsHub https://thenewshub.in Tue, 22 Oct 2024 12:56:14 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.1 NPS Guidelines Updated: Central Govt Employees Can Retire Voluntarily After Two Decades https://thenewshub.in/2024/10/22/nps-guidelines-updated-central-govt-employees-can-retire-voluntarily-after-two-decades/ https://thenewshub.in/2024/10/22/nps-guidelines-updated-central-govt-employees-can-retire-voluntarily-after-two-decades/?noamp=mobile#respond Tue, 22 Oct 2024 12:56:14 +0000 https://thenewshub.in/2024/10/22/nps-guidelines-updated-central-govt-employees-can-retire-voluntarily-after-two-decades/

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All facilities will be the same as those given to the employees after regular retirement.

The DoP&PW, under the Minister of Personnel, has shared that all employees joining NPS under the rules of Central Civil Services 2021 will be given this facility.

The National Pension Scheme (NPS) was first introduced in January 2004. It was a retirement plan for government employees. In 2009, it saw an amendment and was opened to everyone, including private employees. NPS is a long-term voluntary pension scheme designed for employees, public or private, to create a retirement fund. It is run by both the government and the Pension Fund Regulatory and Development Authority (PFRDA). Now, in its new guidelines, it has mentioned that central employees can opt for voluntary retirement under NPS.

The Department of Pension and Pensioners’ Welfare (DoP&PW), under the Minister of Personnel, has shared that all employees joining NPS under the rules of Central Civil Services 2021 will be given this facility. Employees opting for voluntary retirement under Rule 12 of the Service Rule will be allowed to retire after a certain period and they will be eligible to be paid a pension under the NPS rules.

Under this rule, a provision has been made that the central employees who come under NPS can retire voluntarily anytime after completing 20 years of service. This means that employees joining the job at any time will get the facility of voluntary retirement after completing 20 years of continuous service.

The guidelines mention that any employee who wants to take a voluntary retirement has to inform about this in writing at least three months in advance. The employer cannot reject the application of the employees taking voluntary retirement. It will be effective from the day when the three-month notice period given to the employer will end.

Meanwhile, the government will provide all the facilities to the employees who will opt for voluntary retirement determined by the Pension Fund Regulatory and Development Authority (PFRDA). All these facilities will be the same as those given to the employees after regular retirement. It should be noted that if the employee has opened any other NPS account, then PFRDA has to be informed about this.

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NPS-related complaints: How can subscribers register National Pension System complaints? Quick guide https://thenewshub.in/2024/10/21/nps-related-complaints-how-can-subscribers-register-national-pension-system-complaints-quick-guide/ https://thenewshub.in/2024/10/21/nps-related-complaints-how-can-subscribers-register-national-pension-system-complaints-quick-guide/?noamp=mobile#respond Mon, 21 Oct 2024 12:00:00 +0000 https://thenewshub.in/2024/10/21/nps-related-complaints-how-can-subscribers-register-national-pension-system-complaints-quick-guide/

NPS grievances: To file a complaint, subscribers can utilize the online grievance redressal portal. (AI image)

NPS complaints: The National Pension System (NPS), overseen by the Pension Fund Regulatory and Development Authority, is a voluntary retirement savings plan designed to provide financial security to subscribers in their retirement years.
However, NPS subscribers may sometimes encounter problems that require attention. NPS-related grievances may involve transaction issues like delays in contributions or incorrect deductions, maintenance concerns related to the Permanent Retirement Account Number (PRAN), and service-related complaints.

NPS grievances

So how does one file a complaint? We take a look at the process for registering and resolving grievances related to the NPS.

  • To file a complaint, subscribers can utilize the online grievance redressal portal. By visiting the NPS Trust website (www.npstrust.org.in) and navigating to the “grievance/ enquiry” section.
  • Users can complete an online form with relevant information such as their PRAN and the nature of their grievance.
  • Upon submission, an acknowledgement number will be provided, which can be used to track the status of the complaint.

NPS Customer Care

  • To register a complaint, subscribers can reach out to a customer care representative by calling the toll-free number 1800-222-080.
  • They can also send an e-mail with the complaint details to the designated NPS e-mail address. It is crucial to provide the PRAN and contact information to ensure a timely response.

NPS: Registering Complaints via Mail

Subscribers can send a comprehensive letter to the National Securities Depository Limited¡¦s (NSDL) Central Record Keeping Agency (CRA) office, along with copies of relevant documents and their PRAN details.

NPS: In-Person Complaint Submission

Subscribers have the option to visit their PoP SP (Point of Presence Service Provider) branch and submit their grievance in writing. The PoP SP will then forward the complaint to the appropriate authority for resolution.

NPS: Escalating Unresolved Grievances

In cases where a grievance remains unresolved after 30 days, subscribers can reach out to higher authorities for assistance. These include:

  • The NPS Trust, which is responsible for overseeing the operations of the PoP branches.
  • Subscribers can submit their grievances to the PFRDA via the official website as well.

Article based on information from Centre for Investment Education and Learning content which appeared in Economic Times



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