CCPA Orders Ola to Offer Refund Choices To App Users, Provide Auto Ride Receipts
Consumers may choose refund via bank account or coupon in grievance redressal Process The Authority is headed by Chief Commissioner Nidhi Khare. In a landmark decision, the Central Consumer Protection Authority (CCPA) has directed Ola, a leading online ride-hailing platform, to implement a mechanism allowing consumers to choose their preferred method of refund—either directly to […]